RelocatePro Academy ("we", "us", "our"), operating via lailsome.info, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
RelocatePro Academy is a career coaching and relocation advisory service based in the United Kingdom. For data enquiries, contact us at support@lailsome.info.
2. Data We Collect
We collect the following categories of personal data when you use our services or complete the enquiry form:
- Full name and contact details (email address, telephone number)
- Current profession and career background
- Preferred relocation destination
- Messages and enquiries you submit to us
- Technical data such as IP address, browser type, and pages visited (via cookies)
3. How We Use Your Data
We process your personal data for the following purposes:
- To respond to your consultation enquiry and provide coaching services
- To send you relevant information about career relocation and our programmes
- To improve our website and understand how visitors use it
- To comply with our legal obligations under United Kingdom law
4. Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Consent — when you submit an enquiry form or accept cookies
- Legitimate interests — to operate and improve our services
- Legal obligation — where required by United Kingdom law
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described above, or as required by law. Enquiry data is retained for a maximum of 24 months unless you request earlier deletion.
6. Data Sharing
We do not sell your personal data. We may share data with trusted service providers (e.g. secure database hosting) who process data on our behalf under strict data processing agreements. All providers are required to protect your data in accordance with UK GDPR.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at support@lailsome.info.
8. Cookies
We use cookies to enhance your experience. Please see our Cookie Policy for full details.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at lailsome.info/privacy_policy.html.
10. Contact
If you have any questions about this policy, please contact us at support@lailsome.info.